01
Order confirmation
After your order is placed, we’ll review the details and send confirmation so you know your request has been received and is being prepared.
Order support
ORDERS & DELIVERY
Everything you need to know once your Audio Division order is placed, from confirmation through to delivery.
What happens next
YOUR ORDER JOURNEY
02
Order processing
We prepare and source your parts, checking any vehicle-specific requirements before dispatch. Lead times can vary for specialist items.
03
Tracking
Once your order is on its way, we’ll provide the relevant delivery update or tracking details so you can follow its progress.
04
Delivery
Orders are delivered to the address supplied at checkout. If something doesn’t look right when it arrives, please contact us and we’ll help.
Please allow a little extra time
MADE-TO-ORDER 3D-PRINTED PARTS
Some 3D-printed products are made to order and are not always ready for immediate dispatch. Certain parts need up to three days for printing, including our Ferrari and Bentley sub boxes. We’ll let you know if this affects your order.
Need a hand?
WE’RE HERE TO HELP
For help with an existing order, please include your name, order details and the email address used when ordering.